Frequently Asked Questions

Everything you need to know about finding your signature scent.

Are your fragrances 100% authentic?

Yes, we guarantee that all products sold on Shop Top Fragrances Online are 100% authentic originals from the official designers. We do not sell knock-offs or imitations.

How should I store my perfume to ensure it lasts?

To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and humidity. Avoid keeping them in bathrooms where temperature fluctuations occur.

What is your return policy for opened fragrances?

Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original cellophane packaging within 30 days of purchase.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days. Please note that because perfumes are classified as hazardous materials due to alcohol content, they must be shipped via ground transportation.

Do you offer samples before I commit to a full bottle?

We offer a 'Discovery Set' program for select brands, allowing you to purchase 2ml vials to test the fragrance on your skin before purchasing a full-sized bottle.

What is the difference between EDT and EDP?

Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15-20%) compared to Eau de Toilette (EDT, 5-15%), resulting in a longer-lasting scent profile.